Communication is key during a large incident—both between first responders on scene and also between government agencies and the public. There are several ways that government agencies, such as police and fire, share information with the public during an emergency. It’s important for residents and property owners to connect with these communication channels and notification systems to receive accurate and timely safety information. Additionally, there are ways residents can let their police and fire departments know vital information automatically, such as door codes and health information, while responding to an emergency.
LookoutAlert - For Broomfield and Jefferson County
LookoutAlert is a free service that allows you to sign up online to receive customized alerts via text message, email, and voice message. Through LookoutAlert, your emergency responders are able to send official, real-time alerts to the public with information about potentially life-saving actions they may need to take to keep themselves and their families safe.
The City and County and Broomfield and Jefferson County have recently transitioned to the new LookoutAlert system. Due to the switch to a new service provider and notification platform, residents who are already subscribed to emergency alerts in the CodeRED system will automatically be transferred to the new system. Use of CodeRED will end on June 30, 2022. To update your delivery method and to select the type of information you'd like to receive, you will need to re-register with LookoutAlert.
- Broomfield and Jefferson County Registration
- LookoutAlert - Frequently Asked Questions
- More Information and Step-by-Step Help (Broomfield)
- Smart911 App - Update your profile for first responders to access and to receive targeted alerts through the app
CodeRED - For Northglenn, Adams County and Weld County
Similar to Reverse911, CodeRED can be used to notify residents of significant incidents impacting their geographic area, such as hazardous materials incidents requiring evacuations or sheltering in place, major weather warnings, a dangerous person in the area, a missing child, water contamination, to name a few.
CodeRED provides notifications to residents through phone, text and email. Landlines are automatically registered with the notification system, but anyone using a cell phone should register their phone through the registration website.
Everbridge - For Boulder County
Similar to LookoutAlert and CodeRed, Everbridge is another system that sends out emergency notifications to registered members and is the system Boulder County uses.
Lock Box Program
Both Broomfield and Northglenn have Lock Box Programs to provide lock boxes to seniors or anyone who has a concern about fire/police gaining access to their house with a lock box. The lock box is similar to what real estate agents use and allows you to place a house key inside for first responders to access in case of an emergency. The lock combination and location is stored in the police department’s information system and shared with first responders when needed.
- Broomfield Non-Emergency Dispatch - (303) 438-6400
- Adams County Non-Emergency Dispatch - (303) 288-1535
- North Metro Fire - (303) 452-9910
- Broomfield Police - (303) 438-6400
- Northglenn Police - (303) 450-8892
Other Ways to Stay Informed
- Twitter (for breaking news and incidents) - @nmfirepio, @broomfieldpd, @northglennpdpio
- Facebook (road closures, post-event info, community relations, safety tips) - @northmetrofire, @broomfieldpd, @northglennpolice
- Instagram (photos and videos of day-to-day operations and community engagement) - @northmetrofire, @broomfield_co (city/county account), @northglennpolice
- NextDoor (specific neighborhood incidents, general info/events) - If you are a NextDoor user, you are automatically able to see your agency’s posts. However, agencies are unable to see citizen posts unless they post or send a message directly to the agency’s NextDoor page.