Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Ambulance Membership Program
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Ambulance Membership Program
No. The Ambulance Membership Program is not an insurance policy, nor is it intended to be a substitute for medical insurance.
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Ambulance Membership Program
Citizens who live within North Metro Fire Rescue District boundaries are eligible. This includes the cities of Northglenn and Broomfield, and some areas of unincorporated Adams, Boulder, Jefferson and Weld Counties. If you are unsure whether you are within the District’s boundaries, please contact us.
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Ambulance Membership Program
Yes. All persons listed for membership (including all persons listed in family memberships) must have medical insurance or coverage under another medical benefit provider like Medicare.
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Ambulance Membership Program
No. Only permanent residents of the home, who are listed for membership on the application/renewal form, are eligible for benefits.
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Ambulance Membership Program
Yes. The balance not paid by your insurance or provider (co-pays, deductible, etc.) will be paid on your behalf by the Ambulance Membership Program to satisfy the full balance on your account up to a maximum of $1,500 per year per member.
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Ambulance Membership Program
Not usually. You will not be billed for any balance not paid by your insurance or provider unless you or a member of your family has exceeded the $1,500 annual maximum.
You may receive an Explanation of Benefits (EOB) or remittance advice from your insurance company or provider. It may indicate that you owe a portion of the claim. An EOB is not a bill and is only intended to advise you of the amount paid to North Metro Fire for the claim.
If not enrolled in our Ambulance Membership Program (AMP), you would be responsible for the amount in excess of the amount paid by your medical insurance provider, but with AMP, you owe nothing from your own pocket unless you exceed the maximum AMP benefit for that year.
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Ambulance Membership Program
For nearly every member, the answer is “yes.” On average, members who receive ambulance services incur approximately $800 per year of charges in excess of what their medical insurance or provider pays for ambulance services. Less than one percent of the members of the Ambulance Membership Program have ever had charges not paid by their medical insurance carrier in excess of $1,500 in one year.
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Ambulance Membership Program
The $1,500 annual limit starts at the time of the initial acceptance into the program, or for current members, on the date of the member’s annual renewal.
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Ambulance Membership Program
No. Every member and every person listed on an individual, family or senior membership starts over upon each annual renewal with a full $1,500 benefit.
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Ambulance Membership Program
No. Only 911 activated emergency transports are covered by your membership.
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Ambulance Membership Program
In September 2022, we launched a North Area dispatch system which will send the closest ambulance to your home when you call 911. Depending on where you live, this could mean that a Thornton, Mountain View or Westminster ambulance responds to our fire district and transports you or your family member to the hospital. If you receive a bill from Westminster, Mountain View or Thornton Fire for an ambulance transport within our fire district, please mail or drop off a copy at our headquarters so that the Ambulance Membership Program may take care of the balance due after insurance payment.
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Ambulance Membership Program
No. Any emergency transport from within the District’s boundaries is covered.
For instance, if you call 911 for emergency transport from the Flatiron Crossing Mall, the transport is covered. If you call 911 for emergency transport from the Westminster Mall, the transport would not be covered because North Metro Fire does not respond to calls in the City of Westminster.
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Ambulance Membership Program
Yes. All memberships expire on December 31. You will receive a notice indicating that your membership is set to expire in early December. You will have the opportunity to renew your membership before it expires.
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Ambulance Membership Program
No. In fact, we don’t even expect you to remember to tell us you are part of the Ambulance Membership Program in the event of an emergency. We take care of everything for you!
A copy of your membership application is provided to all new enrollees for your records. If you need another copy of your membership information, we will be happy to provide it.
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Ambulance Membership Program
It is never too late to join the Ambulance Membership Program. Depending on when you sign up, your initial membership fee will be discounted accordingly. Then beginning in January of the coming year, your membership will be up for renewal at the annual fee rate. If you are interested in signing up for the program or want more information, please call our front desk at 303-452-9910.
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Ambulance Membership Program
Call North Metro Fire at (303) 452-9910 to check the status of your membership.
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Ambulance Membership Program
For an individual, a membership costs $40. For a family where the primary member is 55 years or older, the cost is $45. For a family with members who are under the age of 55, the cost is $55.